How long does shipping take?
Most orders are delivered within 5–12 business days within the United States.
How can I track my order?
Once your order ships, you will receive a tracking number by email whenever tracking is available.
Can I cancel my order?
Orders may be cancelled before they are processed for shipment. Please contact us as soon as possible.
What payment methods do you accept?
We accept major credit cards, debit cards, PayPal, and other payment methods available at checkout.
What if my order arrives damaged?
Please contact us within 7 days of receiving your package and provide photographs of the damaged item.
Do you offer refunds?
Yes. Eligible returns and refunds are handled according to our Refund & Return Policy.
How can I contact support?
Email: imperial.points.llc@gmail.com
Phone: +1-713-903-5984
Phone: +1-713-903-5984