Thank you for shopping with Cartigo-USA.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
Processing times may be extended during holidays, promotional periods, or due to unforeseen circumstances.
Shipping Times
Estimated delivery times:
- United States: 5–12 business days
- International Orders (if available): 7–20 business days
Delivery times are estimates and are not guaranteed.
Shipping Costs
A flat shipping fee of $12 applies to all orders.
Free shipping is available on orders of $95 or more.
The minimum order amount is $45 (excluding shipping fees). Orders below this amount cannot be completed.
Tracking Information
Once your order has been shipped, a tracking number will be provided via email whenever available.
Incorrect Address Information
Customers are responsible for providing accurate shipping information. Cartigo-USA is not responsible for delays or losses resulting from incorrect shipping details submitted during checkout.
Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact us and we will work with the shipping carrier to investigate the issue.
Contact
Email: imperial.points.llc@gmail.com
Phone: +1 (713) 903-5984